***WARNING: If you find politically incorrect shows like The Office, South Park and Chelsea Lately detestable, juvenile and offensive, then this book is probably NOT for you.
Madison Lee is a fresh college grad, ready to take on the world of print media. But she has zero luck landing a job. Unemployment is at ten percent and on the rise. Desperate and left with no other options, she accepts a position as a service rep at a call center in Pocatello, Idaho. At the Lightning Speed call center in Spudsville, Maddy plunges into the wild and dysfunctional world of customer service where Sales is prided over Service and an eight hour shift is equivalent to eight hours of callers bashing her over the phone. Oh sure, the calls are bad. But Maddy manages to find humor on the phone and off the phone. And with all the salacious drama behind the calls, there is never a dull moment at the Lightning Speed call center.Lately . . . Maddy has been pining for her smolderingly gorgeous co-worker Mika Harket. Now things are heating up on the phone--and elsewhere. Don't hang up on this novel. Working at a call center has never been this garish . . . or this delightful.
This novel is chick lit at its best. ~Booksessed
Finally! A snarky, quick witted, relatable book with a dash of romance! ~Chick Lit=The New Black
Sassy and fun. A perfect escape after a long day! ~Chick Lit Is Not Dead
A fun mix of Bridget Jones and The Office. ~Books Etc.
Think Chelsea Handler plus argyle sweater wearing Chuy plus The Office plus chick lit. Are you already laughing? ~Precision Reviews
A strong debut novel about real issues with lots of heart and humor. ~Chick Lit Club (AR)
The chick lit version of "Office Space" for a new generation. ~Melissa Amster, Chick Lit Central
Guaranteed to make you laugh-out-loud. Fans of Sophie Kinsella will love it. ~author Sibel Hodge
Real and relatable! So many traditional chick lit books tend to go off on a tangent to a life many of us will never have--Bond Street and Fifth Avenue are not a regular part of my routine. This book felt like a peak into a normal life, not some glitzy creation designed purely for the pages of a book! ~R.O.A
There aren't many books that make me actually laugh out loud; I'm happy to say that this is one of them! A hilarious account of life in a call center, with a little romance to spice things up. ~Bookerella
There are so many memorable episodes; if this book was adapted to film, it would translate very well on screen. ~Bookmarked
A hilarious comedy with some snark and punk. ~Kritters Rambling
A chick-lit approach to the call center. This book is a reminder that the call center predates globalization and outsourcing. ~The Wall Street Journal Online